Services
What we design and build.
Five kinds of work that often connect. A website can lead into a portal; a portal can carry an automated step. We start from the problem, then choose what to build.
Websites
A clear home for your business, shaped around what visitors need to understand and do.
Who it helps
Businesses and founders whose customers need to understand the offer before they get in touch.
The kind of work involved
- Structuring what you offer around the questions visitors ask
- Writing and designing pages for phones first
- Building fast, accessible pages
- A clear way to make an enquiry
A useful next question
What should a visitor understand, and do, before they contact you?
Related work
Web applications
Useful software for the work your business needs to get done.
Who it helps
Teams whose work runs on spreadsheets, messages and manual follow-up.
The kind of work involved
- Mapping who does what, and when
- Designing screens around real tasks
- Building the application and its data
- Checking it with the people who will use it
A useful next question
Which task takes the most time each week, and who does it?
Related work
Mobile and desktop applications
Purposeful experiences for the devices your users rely on.
Who it helps
Businesses whose users need a tool on a phone in the field or on a computer at a desk.
The kind of work involved
- Choosing the right device for the job
- Designing for touch, keyboard or both
- Planning for unreliable connections where they matter
- Preparing the app for the people who will install it
A useful next question
Where will people be, and what will they have in hand, when they need it?
Related work
Business systems and portals
Bring connected tasks into a workflow people can follow.
Who it helps
Organisations where several people touch the same request, record or approval. Schools are one example: results, assessments, payroll and administration.
The kind of work involved
- Defining roles and what each person can see
- Designing the next action at every step
- Building the portal and its records
- Making status visible to the right people
A useful next question
Who touches an item from start to finish, and where does it get stuck?
Related work
Intelligent tools and workflow automation
Reduce repetitive steps with automation designed around a clear business need.
Who it helps
Teams repeating the same checks, copying, sorting or replies every day.
The kind of work involved
- Finding the repeated rule
- Deciding where a person stays in control
- Building the automation, using AI-assisted steps only where they serve the need
- Reviewing results before relying on them
A useful next question
Which repeated step would you hand over first, and how would you check it?
Related work
A proposed way of working
This is how we propose to work. Scope, timing and support are agreed for each project; nothing here is a fixed package or guarantee.
Understand
The problem, the people involved and what a useful outcome looks like.
Shape the flow
Who does what, in what order, and what each person needs to see next.
Design
Screens and words built around that flow, for the devices people actually use.
Build
Working pieces, built in an order that lets progress be checked.
Verify
Real flows tested on real screen sizes before anything is called finished.
Not sure which one fits?
Start with the problem. We will work out what to build together.